Privacy policy
Introduction
Welcome to www.culliganquebec.ca (hereinafter referred to as “the Site”). At Culligan, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, share and protect the information you provide to us. By using the Site, you consent to this policy.
Collection of Information We collect information when you interact with the Site. This information may include, but is not limited to, data that you voluntarily provide, such as your name, e-mail address, and other similar information.
Use of Information
The information that we collect is used in the a11>purpose of providing you with a personalized experience on the Site. It may also be used to communicate with you, process your requests and improve our services.
Sharing of Information
We do not sell, rent or share your personal information with anyone without your explicit consent. a13> personal information with any third parties without your express consent, unless it is necessary to respond to your requests or to comply with legal obligations.
Security of Information
We take reasonable reasonable measures to protect your information against loss, unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet, nor any method of electronic storage, is completely secure.
Your Choices and Your Rights
You have the right to access, to correct, to update or to delete your personal information. You can also unsubscribe from our communications at any time by following the instructions provided in our e-mails.
Cookie policy
Use of Cookies
We use cookies on (cookies) on the Website to improve your experience online. Cookies are small text files stored on your computer or mobile device. They help us to understand how you use our site and to personalize your experience.
Witness types used
- Session cookies: These cookies are temporary and expire when you close your browser.
- Persistent cookies : These cookies remain on your device even after you close your browser, until they expire or you delete them.
- Third-party cookies: Some cookies are placed by third parties for analysis or advertising purposes.
Managing Cookies Cookies
You can usually configure your browser to accept or refuse cookies. However, deactivating cookies may affect certain functionalities of the Site.
Contact Us
If you have any questions or concerns about our Privacy Policy or Cookie Policy, please contact us.
Law 25
Protection of personal information
Jérôme Guimont
Co-owner 1-418 -681-4605
Info@culliganquebec.com
SMS Communications Policy
If you provide your cell phone number to Culligan Québec, you agree to receive text messages regarding customer service, account notifications, delivery notifications, appointment reminders, service confirmations, updates on technician arrivals, billing alerts, follow-ups, and marketing communications (if you have opted in).
Opt-In and Consent:
- You will only receive messages if you have explicitly opted in.
- We maintain timestamped records of all opt-in actions.
- Consent to receive text messages is not a condition of purchase.
Frequency and content of messages:
- The frequency of messages may vary depending on your interactions with us.
- Messages will be sent in French or English, depending on your profile.
- Standard messaging and data rates may apply.
Unsubscribe instructions:
- You can reply “STOP” at any time to unsubscribe.
- You will receive a final confirmation message.
Help and Support:
- For help, text “HELP” or contact us by email.
- Customer service is available during regular business hours.
Information about carriers:
Carriers are not responsible for delayed or undelivered messages.
SMS Data Protection Statement:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude registration data and the consent of the SMS sender; this information will not be shared with any third party.